Orders will be shipped via one of our courier partners. Delivery of your product may take between 2-7 business days, it depends on the shipping volume that the courier partner is experiencing at the time of your order. We usually handover the products to the delivery partner within 24hours of your order confirmation. Pin codes serviced by government post may experience delivery lead time close to 14 days.

We are closed every 2nd and 4th Saturday. On those days, any order placed after 12 PM on Friday, Saturday and Sunday, will be dispatched on Monday, unless there is a holiday observance on Monday.

We are closed every Sunday. Any order placed on Sunday will be dispatched on Monday, unless there is a holiday observance on Monday.

We thank you and appreciate your business.

All our shipments are carefully inspected prior to dispatch by two independent team members. However, if due to an error on our part you receive the wrong product(s) or the incorrect number of products, kindly do notify us within 24 hours of the same.

• If you notify us of a return after 48 hours of receiving the product(s).
• If the product you wish to return is already opened and used by you.
• If you are returning products for any reason apart from a manufacturing defect of the product.
• In all three events mentioned above under ‘Unacceptable reason for Return’, we will be unable to accept the product as a return and will not be able to extend any amount as a refund to you.
• Prior to making any returns, you are required to contact us by email or phone and give us the reason for your return, your credentials, invoice, and your order number.
• Product(s) will be accepted as returned only if returned in original conditions. If the returned product(s) is damaged or tampered with, it shall not qualify as a return and a refund, if any, may not be processed.
• Product(s) must be returned in original packaging in sealed position. You must use a ‘trackable’ courier for returns and the tracking number or docket number must be shared with our team.
• If you are eligible for a refund, the process will be initiated only after we receive the return and if it is an acceptable return. We will take 7-10 business days to review the product and ship a replacement if we deem the product needs to be replaced.

In the event that someone other than you, uses your login ID/password to sign in and place an order, or if someone other than you has access to your card details and places an order on our site – we will not be liable to pay any amount that may have been charged to your card. Although, should we find this to be a case of fraud, we will support you to the fullest in dealing with the concerned authorities to settle the case.

If you have just placed an order and if, for some reason, you wish to cancel your order, you must notify us of the same immediately, within 1hr. You will need to share your order number, name, contact number, and order details.

If the shipment has not yet left our facility, we will cancel the order. In this event, we will refund the amount you have paid us but will need to deduct 3% as bank processing charges.

If the shipment has already left our facility, then it is with the courier partner and on its way to you. In such a case, you will need to allow the shipment to reach you and then you must immediately ship it back to us. In this case, we will refund you the total value of your order but will deduct 3% as bank processing charges. Further, if we have shipped the product to you at our cost, You will need to bear the cost of shipping the product back to us. We will process refund once we have received the product and have checked that it is in good condition.

If, for any reason, the product returned to us is found to be damaged, or tampered with, then we will not be able to extend refund any amount to you.